Frequently Asked Questions | Knot Standard

Suits, Shirts & Casual

  • How are Knot Standard suits constructed?

    Each Knot Standard garment is precision-cut and handsewn from fine Italian and English suiting fabrics. We build your suit by using a digital pattern of your body designed specifically to fit your body shape. Your fabric selection is then cut with computerized, laser machines using a single piece of cloth. Your individual pattern is saved digitally, so that your next suit, shirt, or blazer can be made exactly the same.

  • What fabrics do you use?

    We offer over 7,000 fabrics from world-renowned mills such as Loro Piana, Ariston, and Dormeuil. You can ask your Style Advisor which fabrics would be best for you.

  • How should I wash my Knot Standard garments?

    To ensure the longevity of your garments, please follow the care instructions included with your order.

Shipping, Returns & Services

  • What if my suit or other custom garment does not fit – how can I get it altered?

    For purchases made in one of our showrooms, please contact your designated Style Advisor to schedule a final fitting for your order.

    If you are not located near one of our showrooms or completed your purchase online, we will reimburse up to $100 for final alterations done by a tailor of your choosing.

  • What is your return policy?

    As every garment we produce is custom-made, we are unable to offer refunds once an order has been submitted and payment has been accepted. All gift vouchers purchased online and in store are also non-refundable. In the rare event that you are not satisfied with your order, a merchandise credit of equal value may be issued. First-time or online customers may contact [email protected] for further assistance.

  • How far in advance should I order before a special occasion like a wedding?

    We ask for a 90 days lead time prior to a wedding date or special occasion. We recommend working with a Style Advisor to perfect your custom look.

Measuring

Company

  • What is the Knot Standard Guarantee?

    For purchases made in one of our showrooms, please contact your designated Style Advisor to schedule a final fitting for your order.

    If you are not located near one of our showrooms or completed your purchase online, we will reimburse up to $100 for final alterations done by a tailor of your choosing.

  • Where are your suits and other garments constructed?

    Our fabrics are directly from mills in Italy and England, then constructed in our master tailoring facilities worldwide.

  • What does an appointment entail?

    Our appointments are a truly custom experience. You will walk through over 70 customizations, over 7,000 fabrics, and get over 26 measurements to ensure the best experience and the best garment. Our appointments usually last between 45 minutes to one hour.

  • Do you offer packages?

    Yes, please call us at 855-784-8968 or send us an email at [email protected] to find out more information.

  • What customizations does Knot Standard offer?

    We have thousands of potential customization options that come standard.

Welcome back!

Sign in by entering the information below:

Create Your Account

Save all your measurements & customizations in one simple, secure place.

Create Your Account

Alrady have an account? Sign in now.

We never share any information of yours and never spam you.
Read our Privacy Policy.

… …

LET’S KEEP YOU INFORMED

We send articles once a week about building a wardrobe, style-caring letters and share our thoughts on looking good.

SUBSCRIBE TO NEWSLETTER

We never share any information of yours and never spam you.
Read our Privacy Policy.

RESET YOUR PASSWORD

Enter your e-mail address below and we’ll send you the reset link.

SEND RESET LINK

Know your password? Back to sign in.

ONE MORE BOOKING?

You have an upcoming appointment.

If you would like to book a different appointment instead, please be sure to cancel your original appointment from the link found in your confirmation e-mail or contact us via chat, phone or e-mail.

Spend $995 or more to lock in your complimentary outerwear until Nov 30th, 2020. Promo applicable on any outerwear valued up to $995. Promotional offers cannot be combined with any other offer. Limit to one per person. If purchasing a digital voucher for $995, your credit must be redeemed by 12/31/2020.