FAQ

Suits, Shirts & Casual
  • How are Knot Standard suits constructed?

    Each Knot Standard garment are digitally-cut and hand sewn from fine Italian and English suit fabrics. No pre-made patterns, sizes, or parts - every order is cut from a single piece of cloth. We start your suit by making a digital pattern of your body. Those measurements are converted into a suit pattern that is designed individually to fit on your specific body shape. From here, your fabric is precisely cut on our digital, laser cutting machines. Throughout this process, each customer pattern is saved digitally, ensuring that your next suit, shirt, or blazer will be cut exactly the same.

  • How long does it take to make a custom suit?

    Our turnaround time is 4-6 weeks.

  • What brand name fabrics do you use?

    We offer over 7000 fabrics from world-renowned mills such as Loro Piana, Ariston and Dormeuil. For the full list and description of all of our options, read here.

  • How should I wash my shirts, suits, etc?

    To ensure the longevity of your garments, we strongly suggest DRY CLEAN ONLY.

  • What type of garments does Knot Standard make?

    Knot Standard is a custom menswear brand. We make garments suits, tuxedos, shirts (long and short sleeve), trousers, blazers, shorts, and more.

Measuring
  • Can your men's suits be made for the larger man?

    Knot Standard customers come in all shapes, sizes, and ages. All our products are customized and tailored according to your measurements; however, the maximum size we can accommodate is a customer with a 55 inch chest.

  • How do I get measured for a custom suit when buying from the Online Studio?

    Visit any of our Knot Standard showrooms to get measured by a stylist. Alternatively, if you are not located near one of our showrooms, watch our measurement tutorial videos online.

  • Can I use measurements taken by my own tailor?

    Our measuring methods are specific to Knot Standard and may differ from those taken by a conventional tailor. We strongly suggest that if you do visit a local tailor, you provide the tailor with our measurement guides for greater accuracy.

  • Can I base my measurements on a favorite suit that I own?

    No - for many people the most accurate way to take measurements is using our measurement tutorial videos.

Shipping, Returns & Services
  • Does Knot Standard ship internationally?

    We ship globally to all countries. Our international shipping fee is $30. All orders are shipped via express air with the leading companies: UPS, DHL, Aramex and FedEx. Delivery to PO boxes, however, is not possible.

  • Can I rush my order?

    We do offer a shipping rush fee of $75, which takes about a week off of the overall turnaround time. If you would to like to rush your order, please email our Concierge Team to confirm at [email protected].

  • What if my suit or other custom garment does not fit – how can I get it altered?

    We are here to help. Get in touch with us as soon as possible – chat with our Concierge Team or your Style Advisor – and we will work to accommodate your needs.

    If you need any alterations after you receive your order:
    You can return the item to us and our tailors will do the work needed at no extra cost.
    We can help you locate the best tailor in your area who will perform the alterations for you. We will then reimburse you for up to $100.

  • What is your return policy?

    We offer a full refund policy on your first order via KnotStandard.com within 30 days of receipt. Please see additional conditions. In the rare case that you are not satisfied with your order, our Concierge team will work with you on solutions for alterations and remakes at your preference.

  • How in advance should I order before a special occasion like a wedding?

    We ask for a 90 days lead time prior to your wedding date. Check out our wedding page for full details about Knot Standard weddings.

  • Do you offer any discount for a wedding party?

    Yes, we offer 15% off like products for groups of four or more.

Company
  • What does Knot Standard do?

    Founded in 2010, Knot Standard is a custom menswear brand creating menswear garments. We are located in New York,, Chicago, Washington D.C., Dallas, Houston, Austin, San Francisco, and Bloomingdale’s 59th Street..

  • What is the Knot Standard Guarantee?

    In the rare case that you are not satisfied with your order, our Concierge team will quickly make any alterations required, and adjust your pattern for all future orders. If you are not located near our showrooms, we will reimburse for local alterations (up to $100), or remake your entire garment free of charge.

    To introduce our online customers to Knot Standard as smoothly as possible, we offer a full refund policy. Your first order via KnotStandard.com may be returned in impeccable condition within 30 days for a full refund, regardless of the reason.

  • Where are your suits and other garments constructed?

    Our fabrics are milled directly from Italy and England and then constructed in our master tailoring facility in Northern China.

  • What does an appointment entail?

    Our appointments are a truly a custom experience. You will walk through over 70 customizations, over 7000 fabrics, and get over 26 measurements to ensure the best experience and the best garment. Our appointments usually last between 45 minutes to one hour.

  • Do you offer packages?

    Yes, please call us at 855-784-8968 or send us an email at [email protected] to find out more information.

  • Can I supply my own fabrics?

    We unfortunately cannot accommodate using your own suit fabrics, however we do offer over 5000 different fabric options.

  • What customizations does Knot Standard offer?

    We have dozens of customization options that come standard.

Have other questions?
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